Your services

What you offer, how long it takes, and how you price it. You can add more later.

Add a name, minutes and a price.

Working hours

The days and times you take appointments. Naverila only ever offers slots inside these.

to

Text alerts to you have moved to Settings → Notifications.

Saved ✓

Business & booking page

Your studio name and the link clients use to request appointments.

naverila.com/book/your-studio

Replies to every client email go to this address. Leave it blank and they go to your account email.

Shown on your booking page, where a client has to tick to agree before they can request a time. Leave it blank to ask nothing.
That link is taken — try another.

New appointment

Book a dog in yourself. Naverila checks it against your hours and other bookings.

Poppy is ready

Send the owner a photo with the pickup message?

Conversation

Email owner

Text owner

Notifications

Text alerts to you

What is sent: a text when a booking request comes in, when a client accepts or declines a time you offered, and when a deposit you asked for has not arrived. From +1 877 885 0434, to US mobiles, included in your plan with no per-text charge. Reply STOP at any time.

Emails to your clients

Texts to your clients

Included in your paid plan. Your studio gets a dedicated texting number: reminders and ready-for-pickup texts go from it, and you text clients and read their replies in Messages, all inside Naverila. Until it is active, texts go from your own phone: open any appointment, tap Text owner, and Naverila fills in the message. Email reminders carry on throughout. How texting works

Not set up
Activate client texting

Included in your paid plan. When you upgrade, we set your studio up with a dedicated texting number.

Where client replies go

Delivery history

Every email and text, with its delivery state and a "Didn't arrive" filter.

Client texting

Client texting is included in your paid plan. Your studio gets a dedicated texting number of its own: your clients' reminders and ready-for-pickup texts go from it, and you text clients and read their replies in Messages, all inside Naverila.

  1. A dedicated numberReserved for your studio. We handle the carrier paperwork.
  2. Business verificationThe carrier checks your business details, usually 5 to 10 working days.
  3. ActivationAfter a delivery test, texts start going from your number.

Email reminders continue while setup is underway, and you can still text clients from your own phone with the one-tap composer.

This is a texting number. It cannot take calls.
How is your business registered?
A public page about your business
The carrier checks a public page carrying your business name, address and contact details before approving a number.

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New client

Add a dog

Appointment

Deposits

When you approve a booking you can hold the slot while a deposit is collected. Naverila never takes the money and never holds it — you collect it however you already do, and Naverila holds the time, chases the deadline, and keeps the slot off your calendar for anyone else until you say the deposit arrived.

The owner sees this on a page of their own, as plain text. Naverila will not turn it into a link or send anyone to another payment site, so write it as you would say it on the phone.
After the hours above run out you get a day’s grace: Naverila emails and texts you that the deposit has not arrived, keeps the slot held, and only releases it if you do nothing. A slot is never held past two hours before the groom itself.
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Vaccination records

Choose which vaccines you ask owners about. Naverila never assumes a vaccine is required and never works out an expiry date for you — it only tracks the dates on the documents you are given. Leave this empty and nothing about vaccines appears anywhere.

Names only. If you want a reminder before a certificate runs out, record the valid-until date from the document itself on the dog's record.
Rabies, DHPP, Bordetella, Leptospirosis and canine influenza.
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Export your data

Download your records as spreadsheet-safe CSV files. This is always available, including during wind-down.

Import clients & dogs

Upload a CSV of your existing dogs and owners. We show a preview first and never overwrite what you already have — and no emails are sent to your clients.

Plan & billing